Terms of Service

Version: DRAFT · Last updated: 2026-09-27
DRAFT — NOT YET IN FORCE. This document is a placeholder prepared for domain verification and early access. It has not been reviewed or approved by qualified legal counsel and must be reviewed for compliance with Polish and EU law (including the Civil Code, the Act on Provision of Electronic Services, and consumer-protection rules) before it is published as binding.

This English version is the binding text of this document. Translations are provided for convenience only; if a translation differs from this English version, the English version prevails.

1. Who we are

Butterpie (“Butterpie”, “we”, “us”) provides an online accounting and micro‑ERP service for small businesses, accessible at butterpie.io (the “Service”). [legal entity name, registered address, KRS/NIP/REGON, and contact details to be inserted by the owner]

2. Agreement

By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.

3. Accounts and security

You are responsible for the accuracy of your account information and for safeguarding your credentials, including any multi‑factor authentication. Notify us promptly of any unauthorized access.

4. The Service

The Service assists with invoicing, VAT/JPK reporting, cash and bank reconciliation, document management and related functions. The Service is a tool and does not constitute tax, accounting or legal advice. You remain responsible for the correctness and lawful use of the data you enter and the filings you make.

Statutory output. Registers, declarations and filings the Service produces are computed from the records you enter, under our own implementation of the applicable Polish rules. That implementation has not been attested by any tax authority and has not been reviewed by external legal counsel. It is your responsibility, or your accountant's, to review a filing before you submit it. Where a figure the Service produces differs from what the applicable rules require, the rules govern.

4a. AI features

The Service offers an optional AI assistant that can answer questions about your records, fill in forms for you and, with your consent, hold voice conversations. Its answers are generated automatically by an AI model of our AI service provider, OpenAI Ireland Limited, run by its affiliate OpenAI OpCo, LLC in the United States, and can be wrong: check them before you rely on them.

The assistant never saves, issues or sends anything by itself. You remain responsible for every document you save, issue or file, including any value the assistant filled in for you.

Using the AI features spends AI credits. We may switch the AI features off or limit them at any time, for example to protect the Service or to control its cost. How the AI features process personal data is described in section 7a of the Privacy Policy.

5. Plans, fees and billing

Paid plans and prices will be described on the pricing page and are subject to change with notice. Payments are processed by our merchant of record / payment provider. Taxes may apply. Fees are billed in advance for the applicable period unless stated otherwise.

6. Acceptable use

You may not use the Service unlawfully, to infringe others’ rights, to attempt to breach security or isolation between tenants, or to reverse engineer the Service except as permitted by law.

7. Data and privacy

Our handling of personal data is described in the Privacy Policy. For business customers we act as a processor of personal data you control, under a data‑processing addendum to be provided.

8. Availability and changes

We aim for high availability but do not guarantee uninterrupted service. We may modify or discontinue features with reasonable notice.

9. Warranties and liability

The Service is provided “as is” to the extent permitted by law. Nothing in these Terms excludes liability that cannot lawfully be excluded (including, for consumers, mandatory statutory rights). [liability caps and consumer carve‑outs to be set by counsel]

10. Termination

You may stop using the Service at any time. We may suspend or terminate access for material breach. On termination you may export your data for a limited period as described in our documentation.

11. Governing law and disputes

[Governing law (expected: Poland) and dispute‑resolution forum to be confirmed by counsel; mandatory consumer protections under EU/Polish law apply regardless.]

12. Contact

Questions about these Terms: legal@butterpie.io.